These Terms & Conditions govern your access to and use of the 3D Furnace website, products, services, and custom manufacturing solutions. By accessing our website, placing an order, uploading files, or using any of our services, you acknowledge and agree to comply with these Terms & Conditions.

If you do not agree with any part of these Terms, please discontinue use of our website and services.

1. About 3D Furnace

3D Furnace is a design and manufacturing platform specializing in:

  • 3D printed products
  • Anime & pop-culture-inspired collectibles
  • Decorative home products
  • Functional accessories
  • Custom figurines and lithophanes
  • Business prototyping solutions
  • Personalized 3D printing services

2. Eligibility

By using this website, customers confirm that:

  • They are at least 18 years of age, or are using the website under parental or guardian supervision
  • They are legally capable of entering into binding agreements under applicable Indian law
  • The information provided during checkout or communication is accurate and complete

3. Acceptance of Policies

Your continued use of the website constitutes acceptance of:

  • These Terms & Conditions
  • Our Privacy Policy
  • Exchange & Replacement Policy
  • Shipping Policies
  • Any additional policies published on the website

4. Products & Services

3D Furnace provides two primary categories of services:

4.1 Catalogue Products

Ready-made products inspired by:

  • Pop culture
  • Anime
  • Motorsports
  • Decorative art
  • Functional lifestyle accessories

Products may include:

  • Keychains
  • Lamps
  • Wall clocks
  • Vases
  • Figurines
  • Track models
  • Decorative collectibles

4.2 Custom Orders & Business Solutions

We also provide:

  • Custom 3D printing
  • Personalized products
  • Prototyping
  • Design assistance
  • Product development support
  • B2B printing solutions

Custom products are manufactured specifically according to customer requirements.

5. Product Information Disclaimer

We attempt to display products, dimensions, colors, and finishes as accurately as possible.

However:

  • Slight color differences may occur due to monitor settings and lighting conditions
  • Minor layer lines, seam marks, and texture variations are natural characteristics of 3D printing
  • Dimensions may vary slightly due to manufacturing tolerances
  • Each 3D printed item may possess unique surface characteristics

These characteristics shall not be considered manufacturing defects.

6. Orders & Acceptance

6.1 Order Confirmation

Once an order is placed:

  • Customers will receive an order confirmation
  • Orders are considered accepted only after successful payment verification

6.2 Right to Refuse or Cancel Orders

3D Furnace reserves the right to refuse, cancel, or restrict any order involving:

  • Illegal designs or content
  • Offensive or prohibited material
  • Copyright or trademark infringement
  • Unsafe or restricted items
  • Fraudulent transactions
  • Any activity violating applicable laws or regulations

7. Pricing & Payments

7.1 Pricing

  • All prices are listed in INR unless otherwise stated
  • Prices may change without prior notice
  • Taxes may be included or excluded depending on product listings

7.2 Payment Methods

We may accept:

  • UPI
  • Credit/Debit Cards
  • Net Banking
  • Wallets
  • Other approved payment gateways

Payments are securely processed through third-party payment providers.

7.3 Failed Transactions

3D Furnace shall not be responsible for:

  • Banking errors
  • Payment gateway downtime
  • Delayed payment confirmations
  • Third-party transaction failures

8. Custom Orders & Uploaded Files

8.1 Customer Responsibility

Customers are solely responsible for ensuring uploaded files:

  • Do not infringe intellectual property rights
  • Are legally permissible
  • Are safe and suitable for manufacturing

8.2 Manufacturing Permission

By submitting files or designs, customers grant 3D Furnace limited permission to:

  • Review files for manufacturability
  • Modify files for print compatibility if required
  • Manufacture requested products

8.3 Customization Variations

Customers acknowledge that:

  • Exact color matching may not always be possible
  • Slight differences from digital previews may occur
  • Print orientation and support structures may affect appearance

9. Shipping & Delivery

9.1 Processing Time

  • Ready-made products may ship faster
  • Custom products may require additional manufacturing time

Estimated timelines are approximate and not guaranteed.

9.2 Delivery Delays

3D Furnace shall not be liable for delays caused by:

  • Courier partners
  • Weather conditions
  • Festivals or holidays
  • Government restrictions
  • Natural disasters
  • Technical or logistical disruptions

9.3 Incorrect Address Information

Customers are responsible for providing accurate delivery details.

Additional shipping costs caused due to incorrect or incomplete addresses may be charged separately.

10. Exchanges, Replacements & Cancellations

10.1 Exchange & Replacement Eligibility

Products may be eligible for exchange or replacement only if:

  • The product was damaged during transit
  • The wrong product was delivered
  • A major manufacturing defect exists

Claims must be submitted within 48 hours of delivery along with:

  • Order number
  • Clear photographs
  • Detailed explanation
  • Complete uninterrupted unboxing video

10.2 Custom Products

Custom-made and personalized products are generally:

  • Non-returnable
  • Non-refundable

Unless:

  • Incorrect customization was produced
  • The product arrived damaged
  • A significant manufacturing defect affects usability

10.3 Refund Policy

3D Furnace generally does not provide monetary refunds for completed or delivered orders except where required under applicable law.

Approved claims may instead qualify for:

  • Replacement
  • Product exchange
  • Store credit

at the sole discretion of 3D Furnace.

10.4 Order Cancellation

Orders may only be canceled before production or printing begins.

Once manufacturing has started, cancellation requests may be denied due to material usage and production costs.

11. Intellectual Property

11.1 Company Content

All website content including:

  • Logos
  • Product images
  • Product descriptions
  • Branding
  • Graphics
  • Website layout

belongs to 3D Furnace unless otherwise stated.

Unauthorized reproduction, copying, or commercial use is prohibited.

11.2 Fan-Inspired Products

Some products may be inspired by:

  • Anime
  • Games
  • Pop culture
  • Motorsports
  • Movies

Such products are artistic or fan-inspired interpretations and are not official licensed merchandise unless explicitly stated.

12. User Conduct

Users must not:

  • Upload illegal or harmful content
  • Attempt unauthorized access to systems
  • Misuse website functionality
  • Violate intellectual property rights
  • Submit malicious software or files
  • Interfere with platform operations

13. Limitation of Liability

To the maximum extent permitted by law, 3D Furnace shall not be liable for:

  • Indirect or incidental damages
  • Business losses
  • Data loss
  • Delivery delays
  • Product misuse
  • Customer-uploaded design issues
  • Third-party service failures

Total liability shall not exceed the amount paid for the specific order.

14. Product Usage Disclaimer

Many products sold by 3D Furnace are:

  • Decorative
  • Artistic
  • Collectible
  • Novelty items

Unless explicitly stated otherwise:

  • Products are not intended for industrial or safety-critical applications
  • Products are not suitable for unsupervised use by small children
  • Wearable items are intended primarily for display or short-duration use

Customers use products at their own discretion and responsibility.

15. Privacy

Use of the website is also governed by our Privacy Policy.

By using our services, customers acknowledge that they have read and accepted the Privacy Policy.

16. Third-Party Services

Our website may contain:

  • External links
  • Embedded tools
  • Payment providers
  • Social media integrations

3D Furnace shall not be responsible for third-party services or policies.

17. Website Availability

We do not guarantee uninterrupted website access.

The website may become temporarily unavailable due to:

  • Maintenance
  • Technical issues
  • Server problems
  • Upgrades

18. Suspension & Termination

3D Furnace reserves the right to:

  • Suspend accounts
  • Restrict access
  • Cancel orders

if users violate these Terms or engage in suspicious or unlawful activities.

19. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of competent courts in India.

20. Modifications to Terms

3D Furnace reserves the right to modify or update these Terms at any time without prior notice.

Updated versions become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of revised Terms.

21. Contact Information

Store Name: 3D Furnace
Website: 3dfurnace.in
Email: 3dimensionalfurnace@gmail.com

Business Address:
Agrawal Toll Dewas Naka Lasudia Mori,
K/26/06/ Plot no. 10,
452010 Indore, Madhya Pradesh, India

22. Grievance Redressal

For complaints, disputes, or concerns, customers may contact:

Email: 3dimensionalfurnace@gmail.com

3D Furnace will attempt to address grievances within a reasonable timeframe.

23. Acceptance of Terms

By using this website, placing an order, or accessing our services, customers confirm that:

  • They have read these Terms & Conditions
  • They understand these Terms
  • They agree to be legally bound by them